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En el sitio Web (vivevalle.mx) de Grupo Offsite México SA de CV (ViveValle) con domicilio en Periferico Sur 5440, nos comprometemos a proteger tu privacidad. Este Aviso de Privacidad detalla la información que como usuario de nuestro sitio Web nos proporcionas, cómo la recabamos, lo que hacemos con ella y cómo la protegemos.
Forma de contacto. Puede contactarnos redactando un correo electrónico y enviarlo a la dirección electrónica hola@vivevalle.mx
For what purposes do we collect and use your personal data? The personal data collected will be used only to track, update and confirm the tourist service and contracted products, follow up on your reservation, conduct surveys about the contracted service, as well as to receive information on promotions and additional services by e-mail. that we or our business partners offer.
Personal data collected and means of obtaining them The personal data collected for the purposes provided in this Privacy Notice are collected in the following ways: When you provide them directly to us and when you visit our websites and enter your data;
Information we collect Contact, User Registration and Credit Card Data.
Sensible personal data We inform you that to fulfill the purposes provided in this privacy notice, sensitive personal data may be collected and processed, such as: Sexual preference, physical condition, health status, disability and medical documents, bank information, among others, to which will ask for your express consent. We promise that they will be treated under the strictest security measures that guarantee their confidentiality.
Personal data use limitations Usted puede limitar el uso de sus datos personales con el fin de no seguir recibiendo información de las promociones y servicios adicionales que ofrecemos enviando su solicitud a la dirección de correo electrónico hola@vivevalle.mx
Personal data transference Your personal data can be transferred and processed inside and outside the country, by people other than this company. In that sense, your information may be shared with the third parties that provide us with the website hosting service and third parties related to said provider, call center services, additional services that you have hired, advertising agencies, banking institutions, as well as to Our affiliates and subsidiaries, in order to provide the public air transport service properly, as well as informative, promotional, advertising and commercial purposes, which, by making use of our Web system, expressly accept.
Personal data may only be transferred to third parties other than those mentioned in the previous paragraph by: (i) express consent, (ii) by resolution or order of judicial or administrative authority and (iii) when it is personal information that by provision of a law be considered public.
Privacy Policy Modifications We reserve the right to make modifications or updates to this privacy notice at any time, for the attention of new legislation, internal policies or new requirements for the provision or offer of our services or products.
These modifications will be available to the public through the following means: (i) visible advertisements in our establishments or customer service centers; (ii) leaflets or brochures available in our establishments or customer service centers; (iii) on our website [privacy notice section]; (iv) or we will send them to the last email you provided.
Cookie usage and web beacons Cookies are text that are automatically downloaded and stored on the hard disk of the user's computer equipment when browsing a specific Internet page, which allows the Internet server to remember some information about this user, including their preferences for viewing of the pages on that server, name and password. You are not obliged to accept the cookies that we send you, in addition to that you can modify your browser to not accept cookies.
For its part, web beacons are images inserted in an Internet page or email, which can be used to monitor the behavior of a visitor, such as storing information about the user's IP address, duration of interaction time on that page and the type of browser used, among others.
ViveValle on its website uses cookies to record session information, such as services added to the reservation or specific information about which pages you visit as a user, but such information is used on an anonymous basis and added in such a way that you cannot be identified in it.
When you visit our website, our server records your IP address along with the date, time and duration of your visit. An IP address is an assigned number, similar to a telephone number, that allows your computer to connect to the Internet.
Links to third-party websites El Aviso de Privacidad de ViveValle solamente concierne al sitio Web de nuestra propiedad.
This does not include links to third-party websites. The use of the information collected by these sites is entirely the responsibility of third-party websites. You should consider that other organizations have their own privacy notices regarding the collection and use of personal information, as well as the use of cookies. If you are concerned about the use that other websites may give to your information, we recommend that you read their privacy policy or contact the organization that owns the website.
Protection The security and confidentiality of the data that users provide when hiring a service or buying a product online will be protected by a secure server under the Secure Socket Layer (SSL) protocol, so that the data sent will be transmitted encrypted to ensure Your shelter.
To verify that you are in a protected environment, make sure that an S appears in the navigation bar.
However, despite having safer tools every day, the protection of data sent over the Internet cannot be guaranteed 100%; So once received, every effort will be made to safeguard the information.
Improper treatment of your personal data If you consider that your right to protection of personal data has been injured by any conduct of our employees or our actions or responses, you assume that in the treatment of your personal data there is a violation of the provisions provided in the Federal Law of Protection of Personal Data Held by Individuals, may file the corresponding complaint or complaint with the IFAI, for more information visit www.ifai.org.mx
